Q. What are the payment methods available?
1. Online Bank Transfer
2. Offline Bank Transfer
Bank : CIMB
Bank Account : 8600376307
Account Name : Fesyen Salamsantun
After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :
You may scan and email us the above info to Email Address : [email protected] or Whatsapp it to us at 0173118280
Note: Your purchased products will not be delivered until we have this confirmation.
Q. I forgot my Password for my account. What should I do to retrieve it?
- Click on “Lost Password?” and fill your email that used to register the account in the box.
- Click Submit.
- A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.
Q. Can I cancel an existing order that have been made?
Yes, only if the order is still on pending status.
– Please send an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order.
– Orders that are in shipping or shipped will not be cancel.
Q. What is the product’s transaction currency?
All products transaction currency will be done in <<your-main-currency>>.
Q. How long does the delivery usually takes?
Delivery usually will takes about 1 to 3 working days by J&T