Q. What are the payment methods available?

1. Online Bank Transfer
Via Billplz

2. Offline Bank Transfer

Bank : CIMB
Bank Account : 8600376307
Account Name : Fesyen Salamsantun

After you made the payment, please send us the payment details of :
Bank Name :
Banking Date :
Banking Time :
Banking Reference No :
Total ammount you have paid :
Your Order No :

You may scan and email us the above info to Email Address : [email protected] or Whatsapp  it to us at 0173118280

Note: Your purchased products will not be delivered until we have this confirmation.

Q. I forgot my Password for my account. What should I do to retrieve it?

  1. Click on “Lost Password?” and fill your email that used to register the account in the box.
  2. Click Submit.
  3. A verification token will be sent to you. Once you have received the token, you will be able to choose a new password for your account.

Q. Can I cancel an existing order that have been made?

Yes,  only if the order is still on pending status.

– Please send an email to our customers service email at [email protected] with the message title “Request to cancel order” in order to inform us about the cancellation order.

– Orders that are in shipping or shipped will not be cancel.

Q. What is the product’s transaction currency?

All products transaction currency will be done in <<your-main-currency>>.

Q. How long does the delivery usually takes?

Delivery usually will takes about 1 to 3 working days by J&T

Q. I still have doubts!

Sorry that we’re unable to clear your doubts in the F.A.Q page. Please kindly send us an email to [email protected] for us to clear your doubts.

Fesyen Salamsantun 001970408-D

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